Terms of service

Welcome to OHDEE!

These Terms of Service ("Terms") govern your use of our website, services, and products. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please refrain from using our services.

General Terms:

  1. Applicability: These Terms apply to all users, including browsers, vendors, customers, and merchants.
  2. Legal Age: Users must be of legal age or have the consent of a guardian to use the services provided by OHDEE.
  3. Compliance: Service usage must comply with applicable laws and regulations.
  4. New Features: Any new features or tools added to the website will be subject to these Terms. Updates will be posted on this page.

Use of Website:

  1. Prohibited Uses: Users are prohibited from using products or services for illegal or unauthorized purposes.
  2. Interference: Interfering with the website’s operations or connected networks is prohibited.
  3. Refusal of Service: OHDEE reserves the right to refuse service to anyone without cause or notice at any time.

Orders and Payments:

  1. Pricing: Prices for products are listed in INR (Indian Rupees).
  2. Order Confirmation: Orders are subject to availability, and OHDEE reserves the right to limit or cancel orders that appear fraudulent or invalid.
  3. Account Information: Users must provide accurate account information during the order process to ensure successful transactions.

Shipping and Delivery:

  1. Shipping Limitations: OHDEE currently ships only within India.
  2. Shipping Costs: Shipping costs are calculated at checkout based on delivery location and shipping method.
  3. Delivery Timeline: Delivery timelines mentioned are approximate and may vary based on location.
  4. Rejection of Damaged Packages: Damaged packages should be rejected at the time of delivery. Please do not accept the parcel and contact us immediately for assistance.

Returns and Refunds:

  1. Non-Refundable Purchases: Sale and promotional purchases are non-refundable.M
  2. Defective Products: If a product is defective or damaged, you are entitled to a full refund or exchange. Requests must be made within 3 days of receiving the product.
  3. Store Credit: Refunds are processed as store credit only.
  4. Refund Process: Returns and exchanges are subject to our Refund Policy.

Privacy and Data Protection:

  1. Data Collection: Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.
  2. Compliance: We comply with applicable data protection laws, including the Indian Personal Data Protection Bill and international standards where relevant.

Intellectual Property:

  1. Ownership: The website content, including text, graphics, logos, and images, is the property of OHDEE and protected by intellectual property laws.
  2. Use of Content: Unauthorized use of any content, materials, or intellectual property provided on this website is prohibited.
  3. User-Generated Content: By submitting content to OHDEE, you grant us a non-exclusive, royalty-free license to use, modify, and distribute such content for marketing, advertising, or promotional purposes.

Disclaimers:

  1. No Warranties: OHDEE disclaims any warranties regarding the website’s operation, materials, or other content.
  2. Limitation of Liability: To the fullest extent permitted by law, OHDEE’s liability for any damages arising from the use of the website or products is limited to the purchase price of the products purchased. OHDEE is not liable for indirect, incidental, or consequential damages.
  3. Force Majeure: OHDEE shall not be liable for any delay or failure to perform due to causes beyond our reasonable control, including but not limited to natural disasters, pandemics, or supply chain disruptions.

Indemnification:

Users agree to indemnify and hold OHDEE, its affiliates, officers, directors, employees, and agents harmless from any claim or demand, including reasonable attorneys' fees, arising out of your use of the website or your violation of these Terms.

Termination:

OHDEE reserves the right to suspend or terminate a user's access to the website at any time, with or without cause or notice.

Governing Law and Dispute Resolution:

  1. Jurisdiction: These Terms are governed by the laws of India.
  2. Dispute Resolution: In the event of any dispute, the parties agree to first attempt to resolve the matter informally. If the dispute cannot be resolved amicably, it will be settled through binding arbitration under Indian law. The venue for arbitration will be Mumbai, India.

Changes to Terms:

OHDEE reserves the right to change the Terms of Service at any time. Continued use of the website signifies acceptance of the updated Terms.

Definitions:

  • "You/Your/User": Refers to any individual or entity using the OHDEE website.
  • "Us/We/Our": Refers to OHDEE and its team.

Contact Information:

For any questions or concerns regarding these Terms, please contact us at:
contact@ohdee.in